Privacy Policy for Made in Africa
Last updated: 25 October 2026
1. Introduction
Welcome to Made-in-Africa (made-in-africa.co), an online marketplace connecting African businesses, suppliers and vendors with customers around the world.
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we use it, when it may be shared, and your rights.
For privacy enquiries, contact info@made-in-africa.co.
2. Information We Collect
Depending on how you use our website, we may collect:
- Your name, email address and telephone number.
- Account registration and login information.
- Business and store details supplied by vendors.
- Billing, delivery and order information.
- Customer enquiries, messages and support requests.
- Technical information such as IP address, browser type, device information and website activity.
- Information required to confirm your email address and maintain account security.
3. How We Use Your Information
We use personal information to:
- Create and manage customer and vendor accounts.
- Verify email addresses and support secure account access.
- Process and manage orders.
- Facilitate payments through Stripe.
- Support marketplace operations and customer service.
- Communicate important account, transaction and service information.
- Send marketing communications where permitted by law.
- Maintain website security, prevent fraud and comply with legal obligations.
Under UK data protection law, we rely on appropriate lawful bases, including performance of a contract, legal obligations, legitimate interests and consent where required.
4. Payments
Made-in-Africa uses Stripe to process payments.
When you make a payment, relevant payment and transaction information is processed by Stripe in accordance with its own privacy practices. We may receive payment status, transaction references and other information necessary to manage orders and accounts.
You can read Stripe’s Privacy Policy.
5. Vendors and Order Fulfilment
Made-in-Africa operates as a marketplace connecting customers with independent vendors.
Personal information necessary for processing, managing or delivering an order may be shared with the relevant vendor and delivery service, where applicable.
The precise information available to vendors depends on the marketplace’s account permissions and order-management settings.
6. Email Communications and Google Services
We may use Google email services and authorised email-delivery tools to send account verification messages, registration confirmations, order notifications and other essential communications.
Where Google services are used, relevant email information may be processed to deliver these messages. Our intended use of Google’s email integration is to send operational website emails, not to access customers’ personal Gmail accounts.
We do not sell personal information obtained through Google services.
7. Cookies and Website Technology
Our website may use cookies and similar technologies for essential functions, account sessions, shopping baskets, security, preferences and website performance.
Where non-essential cookies require consent, we will seek it as required by applicable law.
You may also manage cookies through your browser settings.
8. Sharing Personal Information
We do not sell your personal information.
We may share information where necessary with payment processors, relevant marketplace vendors, delivery providers, website hosting and technical service providers, or public authorities where legally required.
We take reasonable steps to ensure personal information is handled appropriately.
9. International Data Transfers
As Made-in-Africa serves customers and vendors internationally, personal information may be processed or accessed outside the United Kingdom.
Where UK data protection law requires safeguards for international transfers, we will use appropriate protections.
10. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including account administration, transactions, legal obligations, dispute resolution and security.
We use reasonable technical and organisational measures to protect personal information. However, no internet-based service can guarantee absolute security.
11. Your Privacy Rights
Depending on the circumstances and applicable law, you may have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate information.
- Request deletion of information where legally applicable.
- Object to or restrict certain processing.
- Request transfer of eligible personal information.
- Withdraw consent where processing relies on consent.
To exercise your rights, email info@made-in-africa.co.
You may also complain to the UK Information Commissioner’s Office at ico.org.uk.
12. Changes to This Policy
We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be published on this page with its updated date.
13. Contact Us
Made-in-Africa
Website: https://made-in-africa.co
Email: info@made-in-africa.co